Ukraine country code, +380 explained.
Everything you need to call Ukraine with Twiching — full dialing format, step-by-step guide, and Tier-1 CLI routes that land every call.
Ukraine
Kyiv · Europe
· COUNTRY INFO · VERIFIED
ISO Alpha-2
UA
Capital
Kyiv
Region
Europe
Timezone
UTC+2
· DIALING GUIDE · VERIFIED
FULL DIAL FORMAT
011 · +380 · XX · XXXXXXX
How Ukraine numbers break down
A complete number to Ukraine follows this pattern. Twiching adds the exit and country codes automatically when you dial from the app.
EXIT CODE
Dial from the US/Canada to leave the country.
COUNTRY CODE
Routes the call directly into Ukraine.
AREA / MOBILE
Regional or mobile prefix — drop the leading 0.
LOCAL NUMBER
The subscriber's local number.
COMPLETE NUMBER FORMAT
011 · +380 · XX · XXXXXXX
Ukraine on the map
Kyiv · Europe
ROUTE
Tier-1 Direct
CLI
Verified
ASR
60%+ min
Virtual numbers & SIP trunking for Ukraine
Businesses expanding into Ukraine typically start with a local +380 virtual number: it's provisioned in the dashboard, rings through to any device, and presents local caller ID from the first call.
Local +380 caller ID
Calls display a recognisable Ukraine number instead of an unfamiliar international one.
SIP trunking
Route your existing PBX or softphone through Twiching's Tier-1 trunk — no hardware swap.
Minutes to provision
Numbers activate in the dashboard the same day, with no on-the-ground carrier contract.
+380
Ukraine · ready to provision today
What makes Twiching's Ukraine routes different
Every call into Ukraine rides the same Tier-1 backbone Twiching uses across all 191 countries — no separate infrastructure, no separate reliability tier for smaller markets.
Ukraine
+380
191
Countries in directory
UKRAINE INCLUDED
99.97%
Call delivery rate
STIR/SHAKEN
500+
Carrier interconnects
TIER-1 DIRECT
60%+
Guaranteed ASR
REAL-TIME ROUTING
How Ukraine phone numbers are structured
Numbering Format
COUNTRY
+380
AREA
XX
LOCAL
XXXXXXX
Ukraine's numbering plan is open, sitting under country code +380: a 2-digit prefix followed by a 7-digit local number, 9 digits combined. Numbers are often shown with a leading "0" for domestic use — drop it when dialing in from abroad.
Carriers & language
Mobile coverage in Ukraine comes from 3 major networks — Kyivstar, Vodafone Ukraine, lifecell — with internet penetration at 81%. VoIP is permitted and regulated by NCCR (National Commission for the State Regulation of Communications and Informatization). Language (Ukrainian) and currency (UAH) both matter here for IVR, SMS, and scheduling support around local business hours.
Europe context
Most European numbering plans follow ITU-T E.164 with a national trunk prefix that is dropped for international dialing, and cross-border VoIP is widely supported across the region.
Skipping the exit code
From the US you must dial 011 before the +380 country code to reach Ukraine.
Keeping the national trunk "0"
Ukraine numbers often show a domestic leading 0 — drop it once you've dialed the +380 country code from outside the country.
Ignoring the time difference
UTC+2 governs local business hours in Ukraine; confirm the time there before placing the call.
Compliance, carriers & rates for Ukraine
Permitted — NCCR regulated
Regulated by NCCR (National Commission for the State Regulation of Communications and Informatization)
VoIP is openly regulated in Ukraine under NCCR (National Commission for the State Regulation of Communications and Informatization), so there's no licensing hurdle to clear before routing calls or SMS through a compliant provider like Twiching.
- VoIP providers must obtain a licence from NCCR under the Law of Ukraine on Telecommunications.
- Lawful interception obligations apply to all licensed VoIP operators under Ukrainian security legislation.
- Number portability is regulated by NCCR to ensure fair competition and consumer protection.
Direct Tier-1 interconnect with Kyivstar — no wholesale transit in between.
US → Ukraine
$0.020/min
Ukraine → US
$0.014/min
Billed per second, not rounded to the minute
How businesses use an Ukraine number
Answer-rate advantage
Cold outbound into Ukraine converts better from a recognisable +380 number than from a foreign-looking one, especially on first contact.
Direct routing, not transit
Ukraine traffic rides Twiching's direct interconnect with Kyivstar, skipping the lower-tier wholesale transit that can degrade call quality.
Follow-the-sun coverage
Staff Ukraine hours (UTC+2) with routing that sends calls to the right team at the right local time.
One platform, Ukraine included
Ukraine is provisioned the same way as every other Twiching market — no separate onboarding process for a new country in the directory.
FAQ
Calling Ukraine — frequently asked questions
Ukraine uses an open plan: a separate 2-digit area or mobile prefix followed by a 7-digit subscriber number. The prefix is what routes the call to the right region or network once it lands in the country.
The subscriber portion of an Ukraine number is 7 digits, after the country code and area/mobile prefix. That's the part that identifies the specific line once the call has been routed to the right network.
Kyiv is the capital of Ukraine. A local +380 number is recognisable to callers there and nationwide, which is part of why presenting local caller ID tends to improve answer rates across the whole country, not just the capital.
Yes — Ukraine numbers often carry a domestic leading 0 that should be dropped once you've dialed the +380 country code from abroad. Keeping that 0 in is one of the most common reasons an international call to Ukraine fails to connect.
Yes, where locally supported — a single Twiching Ukraine number can handle both voice calls and SMS. That avoids the overhead of provisioning and managing two separate numbers for one customer-facing line.
No — Ukraine isn't part of the NANP. It has its own country code, +380, under the international E.164 numbering system, which is why calls from the US need the 011 exit code first.
Full country code directory
The rest of Europe is one click away — each country page below follows the same format as Ukraine: dial code, numbering plan, carriers, and current rates. All 190 other countries are listed below, Europe first.
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Phone numbers, voice, SMS and AI on one account. Direct Tier-1 routing into Ukraine from day one.
Compliance with applicable regulations required.