Marcus Whitfield
Broker · Arbor Homes Realty
“Every listing city has its own local number now. Open-house calls actually get answered — no more screened voicemails from unknown prefixes.”
Voice, messaging, AI, dashboard and APIs are operating within SLA across every region.
API requests
12,847Avg API latency
Call setup success
99.98%Uptime contract
99.99%USA East
13 POPs
Latency
11 ms
Uptime
99.99%
USA West
9 POPs
Latency
14 ms
Uptime
99.99%
Europe
8 POPs
Latency
18 ms
Uptime
99.98%
APAC
6 POPs
Latency
22 ms
Uptime
99.97%
Oceania
2 POPs
Latency
31 ms
Uptime
99.95%
A routing configuration change caused elevated delivery latency for US East SMS traffic. Reverted at 14:42 UTC. No messages were lost.
A queue processing issue caused webhook retries to be delayed by up to 4 minutes. Resolved by scaling the retry worker pool.
A brief spike in call setup failures affected ~0.3% of outbound calls. Root cause: TLS certificate renewal on an edge node. Auto-resolved by health-check failover.
No incidents prior to those listed above in the past 90 days.
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Contact UsBroker · Arbor Homes Realty
“Every listing city has its own local number now. Open-house calls actually get answered — no more screened voicemails from unknown prefixes.”
Director · Northside Family Clinic
“Moved our appointment reminders and after-hours line in a weekend. Patients don't hit voicemail at 5:01 PM anymore, and the whole thing stayed HIPAA-aligned.”
Co-founder · Telemetry SaaS
“Our support number used to show as “unknown caller” in customers’ CRMs. Not anymore. One account, one bill, one team that picks up.”
Operations · Beacon Logistics
“Porting our business numbers was smoother than expected. The onboarding team handled everything while we stayed live.”
Marketing Lead · Elevate Media
“The analytics dashboard finally shows which campaigns drive actual phone calls. Our ad spend makes sense now.”
Broker · Arbor Homes Realty
“Every listing city has its own local number now. Open-house calls actually get answered — no more screened voicemails from unknown prefixes.”
Director · Northside Family Clinic
“Moved our appointment reminders and after-hours line in a weekend. Patients don't hit voicemail at 5:01 PM anymore, and the whole thing stayed HIPAA-aligned.”
Co-founder · Telemetry SaaS
“Our support number used to show as “unknown caller” in customers’ CRMs. Not anymore. One account, one bill, one team that picks up.”
Operations · Beacon Logistics
“Porting our business numbers was smoother than expected. The onboarding team handled everything while we stayed live.”
Marketing Lead · Elevate Media
“The analytics dashboard finally shows which campaigns drive actual phone calls. Our ad spend makes sense now.”
FAQ
The status page reflects real-time data. Service statuses, incident badges, and uptime percentages are updated continuously. The 'last updated' timestamp in the hero refreshes on every page load.
Operational means the service is running normally. Degraded means the service is experiencing elevated error rates or latency but is still processing requests. Outage means the service is unavailable. Maintenance means a planned window is in progress.
You can subscribe to incident alerts via Email, RSS feed, Slack, or Webhook from the Subscribe section on this page. Notifications are sent within 2 minutes of an incident being declared.
Incidents are unplanned events that impact service availability or performance. Scheduled maintenance windows are pre-announced (at least 72 hours in advance) for infrastructure work that may cause brief interruptions.
Each incident card includes a Post-mortem link that opens the full root-cause analysis, timeline, and remediation steps. Post-mortems are published within 5 business days of incident resolution.
Paid plans include a 99.99% monthly uptime SLA for Voice API and SIP Trunking services. If we fall below the SLA, affected customers receive service credits automatically — no ticket required.
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