MW
Marcus Whitfield
Broker · Arbor Homes Realty
“Every listing city has its own local number now. Open-house calls actually get answered — no more screened voicemails from unknown prefixes.”
Remote Teams
One phone system. Every timezone.
Softphone on any device. Hunt groups that follow availability. AI Receptionist for the hours no one is online. Works wherever your team is — no desk phones, no VPN, no IT queue.
Team Presence · Live
JP
James P.
London · 09:14 GMT
CV
Clara V.
Tokyo · 17:14 JST
AM
Aisha M.
São Paulo · 06:14 BRT
RO
Ryan O.
New York · 04:14 EST
Built for Distributed Teams
Everything remote teams need in one system.
Softphone, routing, AI coverage, recordings, SMS, and presence — one platform, one login, no desk phones, no VPN, no IT queue.
Live
Softphone on Any DeviceBrowser · iOS · Android
Full-featured softphone runs in a browser tab or native app. No desk phone, no VPN. Works on any device from any location.
SoftphoneCross-device
Learn more →Live
Hunt Groups & Ring RulesPer-team config
Calls find the right person regardless of timezone or location. Ring rules, overflow, and failover configured per team.
Hunt groupsRouting
Learn more →Live
AI ReceptionistAfter-hours + overflow
Handles inbound calls when the team is offline, in different timezones, or at capacity. Qualifies, routes, and logs — automatically.
AIReceptionist
Learn more →Active
Call Recording + TranscriptsEvery call
Every call recorded and transcribed automatically. Managers review conversations without sitting in on calls. Compliance-ready storage.
RecordingTranscripts
Learn more →Live
SMS & Async MessagingTeam numbers
Team SMS threads run from shared numbers. Async replies don't block the caller. Works across timezones without missed messages.
SMSAsync
Learn more →Live
Presence & AvailabilityReal-time
See who is available, on a call, or offline across every time zone. Route smarter. Stop pinging people who won't answer.
PresenceAvailability
Learn more →Zero-friction Setup
On the phone system same day.
Scroll through the rollout — numbers provisioned, routing configured, every remote hire on the softphone before the first standup. No hardware, no IT queue.
01
Step 1
Provision numbers
Local numbers in any country. Team members get a number in their region — or a shared team line with extensions.
02
Step 2
Assign & configure
Add team members, set ring rules per timezone, configure overflow to AI Receptionist or voicemail.
03
Step 3
Twiching in minutes
Each person installs the app or opens the browser softphone. No hardware, no IT ticket, no desk phone.
04
Step 4
Calls route intelligently
Hunt groups, time-of-day rules, and presence status ensure every call reaches someone — or is handled by AI.
05
Step 5
Manager visibility
Recordings, transcripts, and call logs in one dashboard. Coach async. No need to be on the same continent.
Visibility Without Micromanaging
Coach the team async.
Recordings, transcripts, and call logs are in one dashboard from anywhere. Review conversations, leave timestamped notes, and coach remotely — without scheduling a listening session.
Team performance · last 30 days
Calls answered first ring
vs. before Twiching
After-hours calls handled
AI Receptionist coverage
IT setup time
vs. desk phone rollout
Full call log available in dashboard
Works for Every Remote Setup
Distributed, hybrid, or fully remote.
Whether you are a 5-person team across three countries or a 500-person company with no headquarters, Twiching handles the phone infrastructure so you don't have to.
Async-first
Timezone coverage, covered
AI Receptionist handles calls while the team sleeps. Full context logged for the morning handoff.
Managers
Coach without joining every call
Recordings and transcripts let managers review performance and give feedback without being on the line.
IT teams
Deploy in a day, not a quarter
No hardware, no VPN, no PBX. Provision numbers and add users from the admin panel in minutes.
What businesses sayWhat Our
What Our
Customers Says
Reliable communication built for modern teams. From clinics to real-estate offices, businesses stay reachable without missed calls, disconnected systems, or outdated phone setups.
Contact UsEC
Dr. Elaine Carter
Director · Northside Family Clinic
“Moved our appointment reminders and after-hours line in a weekend. Patients don't hit voicemail at 5:01 PM anymore, and the whole thing stayed HIPAA-aligned.”
DH
Devon Harper
Co-founder · Telemetry SaaS
“Our support number used to show as “unknown caller” in customers’ CRMs. Not anymore. One account, one bill, one team that picks up.”
SB
Sophia Bennett
Operations · Beacon Logistics
“Porting our business numbers was smoother than expected. The onboarding team handled everything while we stayed live.”
NR
Noah Richardson
Marketing Lead · Elevate Media
“The analytics dashboard finally shows which campaigns drive actual phone calls. Our ad spend makes sense now.”
MW
Marcus Whitfield
Broker · Arbor Homes Realty
“Every listing city has its own local number now. Open-house calls actually get answered — no more screened voicemails from unknown prefixes.”
EC
Dr. Elaine Carter
Director · Northside Family Clinic
“Moved our appointment reminders and after-hours line in a weekend. Patients don't hit voicemail at 5:01 PM anymore, and the whole thing stayed HIPAA-aligned.”
DH
Devon Harper
Co-founder · Telemetry SaaS
“Our support number used to show as “unknown caller” in customers’ CRMs. Not anymore. One account, one bill, one team that picks up.”
SB
Sophia Bennett
Operations · Beacon Logistics
“Porting our business numbers was smoother than expected. The onboarding team handled everything while we stayed live.”
NR
Noah Richardson
Marketing Lead · Elevate Media
“The analytics dashboard finally shows which campaigns drive actual phone calls. Our ad spend makes sense now.”
FAQ
Questions about Twiching, answered.
Yes. Twiching is entirely cloud-based. The softphone runs in a browser tab or native iOS and Android app. No desk phone, no VPN, no on-premise hardware required.
Yes. You can provision local numbers in 191 countries. Each team member or office gets a number in their region, or you can run shared team lines with extensions.
Ring rules are configured per team, per timezone, and per availability state. Calls route based on presence status, time-of-day, and fallback order — ending with the AI Receptionist if no one is available.
The AI Receptionist qualifies inbound callers, collects context, routes to the right person or department, and logs the interaction — so your team has full context when they follow up.
Yes. Every call is recorded and transcribed automatically. Recordings, transcripts, and call logs are accessible in the dashboard from anywhere — no need to be in the same office or timezone.
Start free
Try it for 14 days.
See what a real phone stack does.
Phone numbers, voice, SMS and AI on one account. No credit card required — no charges during the trial.
Compliance with applicable regulations required.