Skip to content
14-day free trial · compliance included · one account for numbers, voice and SMS.14-day free trial · compliance included · one account for numbers, voice and SMS.14-day free trial · compliance included · one account for numbers, voice and SMS.14-day free trial · compliance included · one account for numbers, voice and SMS.
Twiching
AI Agent Assist · Contact Centers

A coach in every ear.

Twiching AI blends empathy, compliance, and tactical coaching into a seamless stream of whispered cues — empowering agents to sound confident, human, and effective, while callers experience only smooth, professional conversations.

Twiching AI · Whisper liveIn-ear coach
Watch · 42
SM
Sarah MitchellEnterprise · CRM-matched
03:18
Live transcript
SM"Honestly, I'm about to switch — your competitor is half the price."
A"I hear you. Let me share what most teams gain in the first 30 days…"
Twiching AI whispersE2E · in-ear
ObjectionTry the value reframe — open with a 30-day saves stat.
EmpathyAcknowledge frustration first — "I hear you" works here.
Next-bestOffer the trial close — 14-day, no card.
Whisper audible to agent only· in your tenant
What Twiching AI whispers

Five kinds of moves. In-ear, in real time.

Every whisper has a clear job. Every job is timed to land at the moment the agent needs it.

Twiching AI · WhisperObjection
Live

Objection scripts from your knowledge base

Pulled from your real playbook — no generic templates.

In-ear examples
In-ear · Just now"Try the value reframe — open with a 30-day stat."
In-ear · 6s ago"Counter the price reframe with renewal velocity stat."
In-ear · 14s ago"Reframe ROI in days saved per rep."
Audible to agent onlyIncluded on every plan
LanguagesWhisper works in 32 languages

English, Spanish, French, Mandarin, Hindi, Portuguese, Japanese, Tagalog, and 24 more — language auto-detected per call.

EnglishSpanishFrenchMandarinHindiPortugueseJapaneseTagalogGermanArabicKoreanItalian+20 more
Chat & social

Same coach. On every channel.

Inline suggestions appear as the agent types. Tone nudges catch curt replies. Article links drop into the draft message before the agent asks.

  • Suggested replies in the compose box
  • Tone nudges — warm, formal, brief
  • KB articles auto-attached
  • Works on web chat, WhatsApp, Instagram, Facebook, Telegram, X
WhatsApp · Marco D.Twiching AI listening
MD
Hey — package said delivered but it's not at my door??
Inline suggestionTone · warm

I'm sorry that happened — let me check the carrier scan right now.

Article · Carrier scan dispute (KB-204)
WhatsAppWeb chatInstagramFacebookTelegramX
Tenant-isolated

Trained on your tenant. Stays in your tenant.

Twiching AI learns from your call recordings, knowledge base, and playbooks. No shared training data. Everything stays in your tenant.

Your call recordings

Twiching AI learns from your team's real conversations. Patterns that work get amplified.

Your knowledge base

Help-center articles, internal wikis, runbooks. Indexed and searchable in-ear.

Your tenant only

No shared training data across customers. Encrypted at rest. Configurable retention.

What businesses say

What Our
Customers Says

Reliable communication built for modern teams. From clinics to real-estate offices, businesses stay reachable without missed calls, disconnected systems, or outdated phone setups.

Contact Us
MW

Marcus Whitfield

Broker · Arbor Homes Realty

“Every listing city has its own local number now. Open-house calls actually get answered — no more screened voicemails from unknown prefixes.”
EC

Dr. Elaine Carter

Director · Northside Family Clinic

“Moved our appointment reminders and after-hours line in a weekend. Patients don't hit voicemail at 5:01 PM anymore, and the whole thing stayed HIPAA-aligned.”
DH

Devon Harper

Co-founder · Telemetry SaaS

“Our support number used to show as “unknown caller” in customers’ CRMs. Not anymore. One account, one bill, one team that picks up.”
SB

Sophia Bennett

Operations · Beacon Logistics

“Porting our business numbers was smoother than expected. The onboarding team handled everything while we stayed live.”
NR

Noah Richardson

Marketing Lead · Elevate Media

“The analytics dashboard finally shows which campaigns drive actual phone calls. Our ad spend makes sense now.”
MW

Marcus Whitfield

Broker · Arbor Homes Realty

“Every listing city has its own local number now. Open-house calls actually get answered — no more screened voicemails from unknown prefixes.”
EC

Dr. Elaine Carter

Director · Northside Family Clinic

“Moved our appointment reminders and after-hours line in a weekend. Patients don't hit voicemail at 5:01 PM anymore, and the whole thing stayed HIPAA-aligned.”
DH

Devon Harper

Co-founder · Telemetry SaaS

“Our support number used to show as “unknown caller” in customers’ CRMs. Not anymore. One account, one bill, one team that picks up.”
SB

Sophia Bennett

Operations · Beacon Logistics

“Porting our business numbers was smoother than expected. The onboarding team handled everything while we stayed live.”
NR

Noah Richardson

Marketing Lead · Elevate Media

“The analytics dashboard finally shows which campaigns drive actual phone calls. Our ad spend makes sense now.”

FAQ

Agent Assist, answered.

No. The whisper is audible to the agent only — the caller never hears it. Audio path is one-way and stays inside the agent's ear.

32 languages out of the box, including English, Spanish, French, Mandarin, Hindi, Portuguese, Japanese, Tagalog, German, Arabic, Korean, and Italian. Language auto-detected per call.

Twiching AI indexes your call recordings, knowledge base, and playbooks within your tenant. No training data is shared across customers. Everything is encrypted at rest with configurable retention.

Yes. The same coach surfaces inline suggestions, tone nudges, and KB article links across web chat, WhatsApp, Instagram, Facebook, Telegram, and X — wherever your agents are typing.

Teams typically see new-hire ramp drop from months to weeks. The whisper closes the experience gap on day one by surfacing the right script, tone, or action at the moment the agent needs it.

Start free

Try it for 14 days.
See what a real phone stack does.

Phone numbers, voice, SMS and AI on one account. No credit card required — no charges during the trial.

Compliance with applicable regulations required.