MW
Marcus Whitfield
Broker · Arbor Homes Realty
“Every listing city has its own local number now. Open-house calls actually get answered — no more screened voicemails from unknown prefixes.”
AI Interaction Analytics
Conversations become data.
AI transcripts, sentiment, intent, objection mining across every channel.
Live transcript · sentiment
CallerI'm really worried about the integration delay.
AgentI hear you. Let me check the status right now.
CallerOkay — if you can rush this I'd really appreciate it.
AgentGood news — your senior engineer is on it as we speak.
Intent · resolved+0.42 sentiment shift
Customer concern about integration delay resolved with proactive engineer assignment.
What gets captured
What gets captured.
recording
01
AI transcripts
On every voice call, video, chat.
captured
02
AI sentiment
Scoring at moment and conversation level.
captured
03
AI summary
Action items and owners.
captured
04
Intent classification
With confidence scores.
captured
05
Objection mining
Ranking the top 10 stalls.
captured
06
Keyword spotting
Compliance phrase detection.
captured
Dashboards for every team
Dashboards for every team.
Revenue sees sentiment-to-close correlation. CX sees first-contact resolution by agent. Compliance flags risky phrases across recorded calls.
+0.42
Revenue
sentiment → close correlation
94%
CX
first-contact resolution
3
Compliance
risky phrases · last 24h
Searchable archive
Searchable archive.
Type a phrase. See every call it was said on. Used well, this replaces the weekly management review nobody prepared for.
"pricing concern"42 matches
Sara K....mentioned pricing concern around tier upgrades...10:42
James O....pricing concern resolved with annual discount...Yesterday
Priya N....pricing concern was main objection at close...2 days
What businesses sayWhat Our
What Our
Customers Says
Reliable communication built for modern teams. From clinics to real-estate offices, businesses stay reachable without missed calls, disconnected systems, or outdated phone setups.
Contact UsEC
Dr. Elaine Carter
Director · Northside Family Clinic
“Moved our appointment reminders and after-hours line in a weekend. Patients don't hit voicemail at 5:01 PM anymore, and the whole thing stayed HIPAA-aligned.”
DH
Devon Harper
Co-founder · Telemetry SaaS
“Our support number used to show as “unknown caller” in customers’ CRMs. Not anymore. One account, one bill, one team that picks up.”
SB
Sophia Bennett
Operations · Beacon Logistics
“Porting our business numbers was smoother than expected. The onboarding team handled everything while we stayed live.”
NR
Noah Richardson
Marketing Lead · Elevate Media
“The analytics dashboard finally shows which campaigns drive actual phone calls. Our ad spend makes sense now.”
MW
Marcus Whitfield
Broker · Arbor Homes Realty
“Every listing city has its own local number now. Open-house calls actually get answered — no more screened voicemails from unknown prefixes.”
EC
Dr. Elaine Carter
Director · Northside Family Clinic
“Moved our appointment reminders and after-hours line in a weekend. Patients don't hit voicemail at 5:01 PM anymore, and the whole thing stayed HIPAA-aligned.”
DH
Devon Harper
Co-founder · Telemetry SaaS
“Our support number used to show as “unknown caller” in customers’ CRMs. Not anymore. One account, one bill, one team that picks up.”
SB
Sophia Bennett
Operations · Beacon Logistics
“Porting our business numbers was smoother than expected. The onboarding team handled everything while we stayed live.”
NR
Noah Richardson
Marketing Lead · Elevate Media
“The analytics dashboard finally shows which campaigns drive actual phone calls. Our ad spend makes sense now.”
FAQ
Questions about Twiching, answered.
Up to 3 users, one phone number per user, unlimited internal calls, video conferencing, and team messaging. External calls and SMS activate after compliance verification.
Yes. A card is required at sign-up. No charges during the 14-day trial window.
Yes. Porting is supported. Domestic ports typically complete in 5–10 business days.
Starter covers core business phone and SMS. Professional adds omnichannel and supervisor tools. Enterprise adds call recording, AI and auto dialers. See pricing for full details.
STIR/SHAKEN certified, HIPAA-aligned, SOC 2 audited on Enterprise. Compliance and TCR registration are handled for both calls and SMS.
Start free
Try it for 14 days.
See what a real phone stack does.
Phone numbers, voice, SMS and AI on one account. No credit card required — no charges during the trial.
Compliance with applicable regulations required.